Limited Availability in Brazil | Year II - 2021
Basic + Intermediate
R$ 1.299,00 Single Payment
R$ 1.447,67 - Up to 10 monthly Installments
LENGTH
7 WEEKS BASIC +
7 WEEKS INTERMEDIATE
CONTENT
118 VIDEO CLASSES (Basic and Intermediate)
CREATED IN BRA, USA and europe
COURSE START DATE
intermediate available after lesson 10.
basic available now.
CERTIFICATION
Scientist, INTERMEDIATE proficiency in customer experience
OFFICIAL CERTIFICATE MAILED TO YOUR HOME
INTERNACIONAL
VALID IN ALL 50 STATES IN THE USA
ISSUED BY WCES LLC - UTAH, USA
LANGUAGE
PORTUGUÊSE - BRA
ADDITIONAL CONTENT
COMPLEMENTARY BIBLIOGRAPHY
FILMS AND STRATEGIC SERIES
INVESTMENT
Basic + Intermediate
R$ 1.299,00 Single Payment
R$ 1.447,67 - 10 Payments via Credit Card
ULTRA CONVENIENCE
ACCESS THE COURSE VIA APP, MOBILE, TABLET OR DESKTOP
PLATFORM | ACCESS
1ST OFFICIAL PLATFORM APPROVED IN BRAZIL
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PRODUCT SPECS FOR DOWNLOAD
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STUDY GROUP
PRIVATE STUDY GROUP CONNECTING STUDENTS AND PROFESSORS ON LINKEDIN
What will you learn in this Intermediate European Module?
Lessons recorded in Brazil, USA and Europe
A complete module painting a Global vision like never before in Brazil! Classes recorded in Madrid (Spain), Southern France, Utah (United States) and São Paulo, Brazil - A legitimate Customer Experience exchange.
Learn about - The New Consumer
Discover the New Consumer that originated in Europe along with its new consumption habits and lifestyle. The significance of the Luxury market in times of crisis, strategic SUSTAINABILITY as well as the Social Inclusion agenda resulting from great movements such as the Black Lives Matter. Unrivaled Content.
The Science behind the Biggest Cases
Not luck, nor miracle! A good market case is built with strategy and sound methodology. Behind a great case, there is always science and understanding. After DIVING into each of them, and presents a fresh perspective on them for Brazil. Gain an understanding of the principles behind these cases and how to apply them in your company.
A RICH OVERVIEW OF CONSUMER SCIENCE
Content taught by internationally-recognized Advisors. Watch the video and meet WCES’s European diplomat, Haroldo Sato
Become an internationally-recognized Scientist in Customer Experience by WCES
The Program
The program WCES | The School of Customer Strategy is an international certification introduced in Brazil in collaboration with the U.S. Government - US Commercial Service, which trains professionals and businesses, granting the title of Scientist in consumer sciences. This program is organized into 3 levels of training (Basic, Intermediate and Advanced).
With the goal of optimizing consumer relations between businesses and clients, WCES believes that this training is essential for understanding the new client economy and for preparing all stakeholders for the current changes in consumer behavior.
The WCES student will understand the economic and scientific foundations of consumer behavior, they will - learn how to create a create a new Client / Innovation department, - learn how to “import” best practices in Business from the top global markets, - develop expertise in the metrics / KPIs related to the client, - prepare themselves to reach an executive level in their organization, and finally, - develop the mindset and skills to become a distinguished evangelist (worldwide) in customer relations and consumer sciences.